Shipping

Shipping

  1. We ship (Business to Client) direct from our suppliers warehouse to anywhere in the world.
  2. All goods are customs cleared and delivered to your doorstep or to a nearby collection point.
  3. For Retailers & Distributors, no need for visa issues, airline bookings, hotel bookings to acquire your merchandise.
  4. Ability to save thousands on quality items.
  5. Savings of 50% to 75% on shipping cost compared to the major shippers
    Access through our ‘Links’ page (www.mudbrix.com) to trusted and reliable partner stores to shop from.
  6. Easy online account management and payment of your shipping invoices.
  7. Instant email alerts on the status of your purchases and shipment invoice.
  8. Full tracking of your shipment to its final location.
  9. Consolidation service designed to save you money in shipping cost.

Shipping Options

Shipping Options from the UK

We offer a variety of shipping options. Your shipping choices will depend on the item or items in your order. Below are some details to help you better understand your shipping options:

Standard


Standard Shipping includes delivery by small parcel service

Expedited


Expedited Shipping includes 2 to 3 days delivery by air freight courier service. Processing time varies by product. Estimated arrival times will be confirmed via email.

Express


Express Shipping from Asia also known as e-packet delivery includes 7 day delivery by small parcel service. Processing time varies by product. Estimated arrival times will be confirmed via email.

Cost Saver (limited to products less than 1 lb.)


Cost Saver Shipping includes initial transportation by small parcel service, with final delivery made by local Postal Services in the destination country. Tracking information may be limited.

Curbside Truck Shipping (By Appointment)


Curbside Truck Shipping includes  delivery to receiving area/dock for Businesses or curbside for Residential orders. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required. This type of delivery applies only to countries in the European Union.

Basic Home Shipping (No Appointment)


Basic Home Shipping includes delivery to your doorstep or first dry area outside with no signature or appointment required. Delivery services for this item may be upgraded for an additional fee. This type of delivery applies only to countries in the European Union.

Threshold Home Shipping (By Appointment)


Threshold Home Shipping includes delivery across your first doorway or threshold (i.e. into garage, backyard, or first room of the home). The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

White Glove Home Shipping (By Appointment)


White Glove Home Shipping includes delivery to the room of your choice, unpacking and debris removal. Assembly is not included. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

Certified Professional Delivery (By Appointment)


The item will be shipped to a certified professional who will complete assembly (if required), and perform a complete inspection. The certified professional will contact you to arrange final delivery once your item is ready. At delivery, the customer will be taught by a certified professional on site how to operate and maintain the product. Delivery appointments are required. Please note the tracking information provided with the shipping confirmation will reflect the delivery to a local certified professional’s terminal.

Outdoor Equipment Delivery (By Appointment)

Outdoor Equipment Delivery includes assembly (if required), unpacking and debris removal. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

Bulk Delivery (By Appointment)


Bulk Delivery is made by a dump truck. The carrier will contact you to make a delivery appointment.  Delivery appointments are required. Customer supplied tarps are recommended to protect property.

Shipping Options within the UK and EU

We use a variety of shipping services including Royal Mail and Parcel Force.

INTERNATIONAL SHIPPING OPTIONS FROM THE UK

International Shipping Rates from UK are posted in our shipping partners automatic shipping calculators. Our UK customers who wish to order our products for delivery to the UK Customs cleared may chose between Borderlinx for courier shipping or APX International. Both shippers offer very attractive rates and have online freight calculators for customers to calculate total cost of shipment prior to paying for their products. Borderlinx offers only air courier services to selected countries, but APX offers Air, Sea and Road freight to a wide variety of countries.

World Options, which we use for our African shipment is a UK licensed bonded and insured international-shipping company. They have unique and proprietary online tools that can calculate instant shipping quotes for any type of international shipment instantly on your screen. The International-Shipping Calculators  perform in seconds and will produce a freight-quote via ocean container, less than container and air cargo. Your purchased orders will ship from our suppliers warehouse in Asia, the UK or Spain.

As a global freight-forwarder, World Options can ship door-to-door or port-to-port. See their list of international shipping terminals. They have developed worldwide cargo alliance of international freight forwarders who partner to provide all-inclusive transportation and logistics services.

World Options has also developed unique proprietary tools such as the first automatic sea-freight shipping-calculator for ocean-containers and LCL ocean-consolidations, and the first air cargo calculator for automatic shipping quotes and online bookings. Their online proprietary international shipping system will automatically advance your international shipments on a step by step process and notify you on every step guaranteeing you the service you deserve at the price you expect.

Ocean cargo rates are updated daily so their instant online calculator is calibrated with the most up to date and competitive shipping rates. We have special international ocean shipping discounts for our customers on some of our products. Notify us via email after your purchased order and we shall send you a discount voucher if applicable.

INTERNATIONAL SHIPPING FROM THE UK

We can ship (Business to Client) from the UK to virtually any address in the world through Air, Courier or Sea Freight. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you purchase a product, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will be sent by email or may appear on our UK shipping partners shipping quotes page.

Our UK customers who wish to ship to Africa or the Caribbean may choose to have their orders (#UK) upon check out either delivered for free to their UK addresses for later collection by our Door to Door Shipping partners or have their order dispatched direct from the warehouse to our UK address below. Alternatively, our UK and EU customers may click to download form, fill in only their UK or EU contact address, UK or EU telephone number, email address, preferred destination country where order will be shipped to, receiver’s contact details and product SKU number and either email or post to our address below and we shall do the rest.